Vivoo Trip

Terms and Conditions: Vivotrip (Legal Name: Excellent Trip)

  1. Acceptance of Terms:
  • By accessing and using the services of Vivotrip (Excellent Trip), you agree to be bound by these Terms and Conditions.
  • These Terms and Conditions apply to all bookings made through our website, mobile applications, or customer service channels.
  1. Booking and Payment:
  • Bookings are subject to availability and confirmation.
  • A deposit or full payment may be required at the time of booking.
  • Payment methods accepted will be specified during the booking process.
  • Prices are subject to change until a booking is confirmed.
  • You are responsible for any applicable taxes, fees, and charges.
  1. Cancellations and Refunds:
  • Cancellation policies vary depending on the service provider (hotels, airlines, tour operators).
  • Cancellation fees may apply.
  • Refunds, if applicable, will be processed according to the service provider’s policies.
  • Vivotrip (Excellent Trip) reserves the right to cancel bookings due to unforeseen circumstances.
  • It is strongly recommend that clients purchase travel insurance.
  1. Travel Documents:
  • You are responsible for ensuring that you have valid passports, visas, and other required travel documents.
  • Vivotrip (Excellent Trip) is not responsible for any issues arising from incorrect or incomplete travel documents.
  1. Changes to Bookings:
  • Changes to bookings may be subject to fees and availability.
  • Changes to flight bookings are subject to airline policies.
  • Changes to hotel bookings are subject to hotel policies.
  1. Liability:
  • Vivotrip (Excellent Trip) acts as an intermediary between you and service providers.
  • We are not liable for any acts or omissions of service providers.
  • We are not liable for any loss, injury, or damage arising from your travel.
  • We are not responsible for delays, cancellations, or disruptions caused by force majeure events (e.g., natural disasters, political unrest).
  • It is the clients responsability to have proper travel insurance.
  1. Travel Insurance:
  • We strongly recommend that you purchase comprehensive travel insurance to cover cancellations, delays, medical expenses, and other unforeseen events.
  1. Intellectual Property:
  • All content on our website and applications is the property of Vivotrip (Excellent Trip) and is protected by copyright laws.
  1. Governing Law:
  • These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
  1. Dispute Resolution:
  • Any disputes arising from these Terms and Conditions shall be resolved through [Specify Dispute Resolution Method, e.g., arbitration].  
  •  
  1. Modifications:
  • Vivotrip (Excellent Trip) reserves the right to modify these Terms and Conditions at any time.
  • Changes will be posted on our website and will be effective immediately.  
  •  
  1. Contact Information:
  • For any questions or concerns, please contact us at: [Insert Contact Information].

Key Considerations:

  • Clarity: Use clear and concise language.
  • Specifics: Include detailed information about booking, payment, cancellations, and refunds.
  • Liability Limitations: Clearly define the limits of your liability.
  • Travel Insurance: Emphasize the importance of travel insurance.
  • Legal Review: Have a legal professional review your Terms and Conditions to ensure compliance with all applicable laws.
  • Third party suppliers: Clearly state that many aspects of the travel are supplied by third party suppliers and that those suppliers have their own terms and conditions.
  • Visas and Passports: Make it very clear that the client is responsible for all required travel documents.
  • Health: Include a clause about the travelers responsibility to ensure they are fit to travel, and have any required vaccinations.
Scroll to Top