Terms and Conditions: Vivotrip (Legal Name: Excellent Trip)
- Acceptance of Terms:
- By accessing and using the services of Vivotrip (Excellent Trip), you agree to be bound by these Terms and Conditions.
- These Terms and Conditions apply to all bookings made through our website, mobile applications, or customer service channels.
- Booking and Payment:
- Bookings are subject to availability and confirmation.
- A deposit or full payment may be required at the time of booking.
- Payment methods accepted will be specified during the booking process.
- Prices are subject to change until a booking is confirmed.
- You are responsible for any applicable taxes, fees, and charges.
- Cancellations and Refunds:
- Cancellation policies vary depending on the service provider (hotels, airlines, tour operators).
- Cancellation fees may apply.
- Refunds, if applicable, will be processed according to the service provider’s policies.
- Vivotrip (Excellent Trip) reserves the right to cancel bookings due to unforeseen circumstances.
- It is strongly recommend that clients purchase travel insurance.
- Travel Documents:
- You are responsible for ensuring that you have valid passports, visas, and other required travel documents.
- Vivotrip (Excellent Trip) is not responsible for any issues arising from incorrect or incomplete travel documents.
- Changes to Bookings:
- Changes to bookings may be subject to fees and availability.
- Changes to flight bookings are subject to airline policies.
- Changes to hotel bookings are subject to hotel policies.
- Liability:
- Vivotrip (Excellent Trip) acts as an intermediary between you and service providers.
- We are not liable for any acts or omissions of service providers.
- We are not liable for any loss, injury, or damage arising from your travel.
- We are not responsible for delays, cancellations, or disruptions caused by force majeure events (e.g., natural disasters, political unrest).
- It is the clients responsability to have proper travel insurance.
- Travel Insurance:
- We strongly recommend that you purchase comprehensive travel insurance to cover cancellations, delays, medical expenses, and other unforeseen events.
- Intellectual Property:
- All content on our website and applications is the property of Vivotrip (Excellent Trip) and is protected by copyright laws.
- Governing Law:
- These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
- Dispute Resolution:
- Any disputes arising from these Terms and Conditions shall be resolved through [Specify Dispute Resolution Method, e.g., arbitration].
- Modifications:
- Vivotrip (Excellent Trip) reserves the right to modify these Terms and Conditions at any time.
- Changes will be posted on our website and will be effective immediately.
- Contact Information:
- For any questions or concerns, please contact us at: [Insert Contact Information].
Key Considerations:
- Clarity: Use clear and concise language.
- Specifics: Include detailed information about booking, payment, cancellations, and refunds.
- Liability Limitations: Clearly define the limits of your liability.
- Travel Insurance: Emphasize the importance of travel insurance.
- Legal Review: Have a legal professional review your Terms and Conditions to ensure compliance with all applicable laws.
- Third party suppliers: Clearly state that many aspects of the travel are supplied by third party suppliers and that those suppliers have their own terms and conditions.
- Visas and Passports: Make it very clear that the client is responsible for all required travel documents.
- Health: Include a clause about the travelers responsibility to ensure they are fit to travel, and have any required vaccinations.